- EXADATA X5数据库一体机的第2个计算节点,在5月13日的11:11分出现了服务器异常无响应的现象,表现为无法登录(ILOM口登录时报错login: failure forking: Cannot allocate memory)、数据库集群的资源无法关闭-无法连接使用;工程师在发现问题后,及时进行响应,已经及时恢复业务。并且及时到机房进行节点2服务器的重启和进行相应内存配件维修更换,目前一体机运行正常,一体机上的各个数据库运行正常;
- 节点2的服务器异常问题分析
- 告警服务器异常的时间节点
5月13日的11:11分,容灾平台发出告警,X5一体机的节点2连接异常:
告警级别:灾难
开始时间:2026-05-13 11:10:18
结束时间:
容灾组:X5B
资源名:X5B-Master-25-TEST
地址:10.134.126.14
告警信息:代理程序状态异常
-
- 服务器登录报错
在X5的节点2服务器重启时,服务器登录报错、无法登录,相应的数据库HANG主无法使用。登录时报错如下:
-> start /SP/console
Are you sure you want to start /SP/console (y/n)? y
Serial console started. To stop, type ESC (
dm01db02.watone.com.cn login: root
Password:
Last login: Thu May 7 11:55:21 from dm01db01
login: failure forking: Cannot allocate memory
节点2上面的数据库HANG住无法通过集群命令进行关闭:
oracle@dm01db01 \~\]$ srvctl stop instance -d LSFCJYDB -i lsfcjydb2 PRCR-1133 : Failed to stop database lsfcjydb and its running services PRCR-1132 : Failed to stop resources using a filter ORA-12549: TNS:operating system resource quota exceeded CRS-2675: Stop of 'ora.lsfcjydb.db' on 'dm01db02' failed CRS-2678: 'ora.lsfcjydb.db' on 'dm01db02' has experienced an unrecoverable failure CRS-5804: Communication error with agent process ORA-12549: TNS:operating system resource quota exceeded CRS-2675: Stop of 'ora.lsfcjydb.db' on 'dm01db02' failed CRS-2678: 'ora.lsfcjydb.db' on 'dm01db02' has experienced an unrecoverable failure CRS-5804: Communication error with agent process 1. 1. ******服务器硬件日志****** 从服务器硬件管理平台上的信息来看,/SYS/MB/P0/D5槽位的内存出现告警fault.memory.intel.dimm_ce,建议进行更换: 日志信息如下: \[root@dm01db02 \~\]# ipmitool sunoem cli "show faulty" Connected. Use \^D to exit. -\> show faulty Target \| Property \| Value -------------------+-----------------------+----------------------------------- /SP/faultmgmt/0 \| fru \| /SYS/MB/P0/D5 /SP/faultmgmt/0/ \| class \| fault.memory.intel.dimm_ce faults/0 \| \| /SP/faultmgmt/0/ \| sunw-msg-id \| SPX86A-8002-XM faults/0 \| \| /SP/faultmgmt/0/ \| component \| /SYS/MB/P0/D5 faults/0 \| \| /SP/faultmgmt/0/ \| uuid \| e5329177-8e61-6d43-e291-aa3771226d faults/0 \| \| b8 /SP/faultmgmt/0/ \| serd_count \| 0x69 faults/0 \| \| /SP/faultmgmt/0/ \| fru_part_number \| 07075400,M386A4G40DM0-CPB faults/0 \| \| /SP/faultmgmt/0/ \| fru_rev_level \| 01 faults/0 \| \| /SP/faultmgmt/0/ \| fru_serial_number \| 00CE0216393392A92B faults/0 \| \| /SP/faultmgmt/0/ \| fru_manufacturer \| Samsung faults/0 \| \| /SP/faultmgmt/0/ \| fru_name \| 32768MB DDR4 SDRAM DIMM faults/0 \| \| /SP/faultmgmt/0/ \| system_component_manu \| Oracle Corporation faults/0 \| facturer \| /SP/faultmgmt/0/ \| system_component_name \| ORACLE SERVER X5-2 faults/0 \| \| /SP/faultmgmt/0/ \| system_component_part \| 7090664 faults/0 \| _number \| /SP/faultmgmt/0/ \| system_component_seri \| 1517NM10DF faults/0 \| al_number \| /SP/faultmgmt/0/ \| chassis_manufacturer \| Oracle Corporation faults/0 \| \| /SP/faultmgmt/0/ \| chassis_name \| ORACLE SERVER X5-2 faults/0 \| \| /SP/faultmgmt/0/ \| chassis_part_number \| 7090664 faults/0 \| \| /SP/faultmgmt/0/ \| chassis_serial_number \| 1517NM10DF faults/0 \| \| /SP/faultmgmt/0/ \| system_manufacturer \| Oracle Corporation faults/0 \| \| /SP/faultmgmt/0/ \| system_name \| Exadata X5-2 faults/0 \| \| /SP/faultmgmt/0/ \| system_part_number \| Exadata X5-2 faults/0 \| \| /SP/faultmgmt/0/ \| system_serial_number \| AK00302721 faults/0 \| \| /SP/faultmgmt/0/ \| retire \| no faults/0 \| \| -\> Session closed 集群TED * **总结与后续处理建议** 1. ******问题分析总结****** 通过对EXADATA X5数据库一体机的故障想象和相关日志的深入分析,故障现象表现为服务器异常无响应。代维科技工程师在发现问题后,及时进行响应,已经及时恢复业务;并且及时到转塘机房进行节点2服务器的重启和进行相应内存配件维修更换,目前一体机运行正常,一体机上的各个数据库运行正常;