用 Function Calling 的方式实现手机流量包智能客服的例子。
python
def get_sql_completion(messages, model="gpt-3.5-turbo"):
response = client.chat.completions.create(
model=model,
messages=messages,
temperature=0,
tools=[{ # 摘自 OpenAI 官方示例 https://github.com/openai/openai-cookbook/blob/main/examples/How_to_call_functions_with_chat_models.ipynb
"type": "function",
"function": {
"name": "ask_database",
"description": "Use this function to answer user questions about packages. \
Output should be a fully formed SQL query.",
"parameters": {
"type": "object",
"properties": {
"query": {
"type": "string",
"description": f"""
SQL query extracting info to answer the user's question.
SQL should be written using this database schema:
{database_schema_string}
The query should be returned in plain text, not in JSON.
The query should only contain grammars supported by SQLite.
""",
}
},
"required": ["query"],
}
}
}],
)
return response.choices[0].message
python
# 描述数据库表结构
database_schema_string = """
CREATE TABLE packages (
id INT PRIMARY KEY NOT NULL, -- 主键,不允许为空
package_name STR NOT NULL, -- 套餐名称,不允许为空
monthly_fee INT NOT NULL, -- 月费,单位元,不允许为空
flow_size INT NOT NULL, -- 流量大小,单位G,不允许为空
condition STR -- 购买的限制条件,允许为空
);
"""
python
import sqlite3
# 创建数据库连接
conn = sqlite3.connect(':memory:')
cursor = conn.cursor()
# 创建orders表
cursor.execute(database_schema_string)
# 插入4条明确的模拟记录
mock_data = [
(1, '经济套餐', 50, 10, None),
(2, '畅游套餐', 180, 100, None),
(3, '无限套餐', 300, 1000, None),
(4, '校园套餐', 150, 200, '仅限在校生'),
]
for record in mock_data:
cursor.execute('''
INSERT INTO packages (id, package_name, monthly_fee, flow_size, condition)
VALUES (?, ?, ?, ?, ?)
''', record)
# 提交事务
conn.commit()
python
def ask_database(query):
cursor.execute(query)
records = cursor.fetchall()
return records
prompt = "请问流量最大的套餐是哪个?"
# prompt = "统计每月每件商品的销售额"
# prompt = "哪个用户消费最高?消费多少?"
messages = [
{"role": "system", "content": "基于 packages 表回答用户问题"},
{"role": "user", "content": prompt}
]
print("====messages====")
print_json(messages)
response = get_sql_completion(messages)
# print("====first Function Calling====")
# print_json(response)
if response.content is None:
response.content = ""
messages.append(response)
print("====Function Calling====")
print_json(response)
if response.tool_calls is not None:
tool_call = response.tool_calls[0]
if tool_call.function.name == "ask_database":
arguments = tool_call.function.arguments
args = json.loads(arguments)
print("====SQL====")
print(args["query"])
result = ask_database(args["query"])
print("====DB Records====")
print(result)
messages.append({
"tool_call_id": tool_call.id,
"role": "tool",
"name": "ask_database",
"content": str(result)
})
response = get_sql_completion(messages)
print("====最终回复====")
print(response.content)